This Privacy Policy describes how SoFlowCollectibles.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Information Automatically Collected when You Use our Services:

In addition to information that you or other parties provide us, “cookies” and other tracking technologies (sometimes generically referred to as “Cookies”) enable us and third parties to collect certain information from you passively when you use our Services. What information is collected depends on how you use our Services, and includes:

• domain name visited
• your browser type and version
• your operating system
• the web pages and other content you view
• the links you click on
• your IP address
• the length of time you spend interacting with the Services
• the referring URL
• the device type from where you access our Sites
• the advertising ID and other unique identifiers associated with your device
• the screen resolution of your device
• the manufacturer of the device you use to access our Services
• the exit page
• your language preferences
• what devices you use to access the Services
• your mobile device ID
• your device name and model
• your mobile operating system, type, name, and version

Our use of your PI, including location information when applicable, is limited to the following purposes, subject to applicable law, unless otherwise disclosed at the point of collection or otherwise consented by you:

• To provide Services to you (including to fulfill your orders)
• To communicate with you through e-mail, text messaging, push notifications, cloud-enabled voice services or other means and devices regarding your account, your purchases (including, without limitation, delivery or shipping-related information), your returns, or your other uses of our Services, including, for example, to send you product updates and availability of previously out-of-stock items
• To respond to your inquiries, resolve your problems and concerns, and for other Customer Service purposes, including, without limitation, for business purposes such as record keeping, quality assurance, training purposes and to improve our Customer Service operations
• To distinguish you from other users of our Sites
• To measure traffic and the effectiveness/success of our ad campaigns and other Services (including those offered through third parties, including our online targeted advertising and offline promotional campaigns)
• To offer you location customization; for example, our store finder feature may access and use information about your device location (such as based on IP address or GPS, as applicable), or your account information, to suggest appropriate store locations; moreover our content may be personalized based on various information pieces we may have about you to try to provide you with more location-relevant content
• To offer you personalized search capability, recommendations, instructions, or help on our Sites and on third party sites
• To assist us in advertising our Services on third party websites, mobile apps, and other online services, and provide you with a better, more personalized experience when you visit our Sites or when we send you marketing communications, or when we otherwise display our content to you on our Sites or on third party sites, or when you otherwise interact with any of our Services
• To customize your experience when you engage with us and to tailor ads and other content to you while you use our Services or when you navigate across the Internet or interact with us across devices
• To better understand how you and others access and use our Services, both on an aggregated and individualized basis, and to conduct further analysis such as identify usage trends and identify target groups, with the goal of continuously improving our Services and enhancing your experience when engaging with us across our Services
• If you have asked us to send you marketing e-mails (or, if you are a US resident, marketing text messages) about our current or upcoming promotional offers or new products or other information we think may be of interest to you, to send you such marketing communications
• To send you promotional mailers by regular (post) mail
• For research, product development, Services enhancement, and analytics purposes
• To build (and/or have others build on our behalf) custom audiences or look-alike audiences that will help us better tailor our ad campaigns and other outreach communications to you, subject to territorial, platform and other limitations where applicable
• To administer our customer loyalty programs
• To administer our customer referral programs
• To manage Cookies and allow you to manage your Cookie preferences
• To administer surveys and questionnaires for market research or member satisfaction purposes
• To comply with legal obligations, as part of our general business operations, and for other business administration purposes
• To manage the security of the data in our possession and where we believe necessary, to investigate, prevent or take action regarding illegal activities, suspected fraud, cyber security threats, situations involving potential threats to your safety or the safety of any other person or violations of our Terms of Use or this Privacy Policy, or to bring or defend legal claims
• To debug or repair errors in our systems
• To facilitate arrangements we have with business partners
• For other purposes as permitted by applicable law and not inconsistent with this Privacy Policy or any other express statement we make at the point of collection of the PI

Disclosure of Information

Subject to applicable law, this Privacy Policy, and any other applicable notices at the point of collection, we may share, or you may yourself share via our Services, your PI, and other information, in connection with our operation of our business, and more specifically as follows:

• Companies providing services on our behalf. We may share your PI with third-party vendors that perform services on our behalf, as needed to carry out their work for us, which may include delivering your orders, providing Customer Service, providing marketing and advertising services to us, conducting security audits, providing accounting or legal services, administering our Prize Promotions, providing web hosting, payment processing services or fraud prevention services, assessing or measuring the performance and functioning of our Sites, providing analytics or providing any other services that we need to operate our business.
• Third party ad networks. We use third party ad networks and other advertising services providers and intermediaries to develop information to enable personalized advertising content for you, to display our ads to you on third party websites and apps you visit, and to measure the effectiveness of those ads. These third parties may place Cookies on your device if you use our Services. Our shared use of your information with these parties helps us tailor ads to your interests. Other parties’ use of Cookies are governed by each applicable company’s specific Privacy Policy. If you would like to learn more about how we and our third party partners use Cookies and how to manage your settings and choices, click here.
• Payment service providers. We may use third-party payment service providers to process payments made through the Services. If you wish to make a payment in connection with your use of the Services, your PI will be collected by such a third-party payment service provider and not by us, and thus will be subject to the third party’s Privacy Policy rather than this Privacy Policy.
• Corporate transactions. If we are, or under consideration to be, acquired by, merged with, or invested in by another company, or if our assets are, or may be under consideration to be, transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise (each, a “Corporate Transaction”), we may transfer your PI in connection therewith. As part of Corporate Transactions, we may also share certain of your PI with lenders, auditors, and third party legal and financial advisors.
• In the context of legal processes. We may disclose your PI to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.
• To protect us and others. We may disclose your PI when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the rights, property or personal safety of any person, violations of our Terms of Use or this Privacy Policy, or as evidence in litigation, arbitration or government agency investigation in which we are involved.
• General public and other Site or App users. Your user name and any information, including, without limitation, reviews, comments, and text will be available to, and searchable by, all users of our Sites if you post such content there.
• Non-PI. We may share aggregate, anonymized, or de-identified information, and other non-PI, about you with affiliated and non-affiliated entities for marketing, advertising, research and other purposes. This Privacy Policy is not intended to limit our disclosure of non-PI, which we reserve the right to disclose and otherwise share as permitted by applicable law.
• If you make a purchase on our Site and your shipping address is outside the US. If you make a purchase on the Site and your shipping address is outside the US, your international order will be fulfilled by one of our carriers, and accordingly your information will be provided by you directly to them, and will be handled by them in accordance with their Privacy Policy, which you will be able to review on the checkout page before you submit your order. The checkout page is hosted by Shopify, and not by us, so Shopify is doing the collection (not SoFlo Collectibles). Please note, however, that Shopify share your information with us so that we can service your order in terms of Customer Service or returns. 

Privacy Rights

To obtain access to your PI or to ask us to delete your PI from our systems, or for other choices you may have regarding the exercise of your privacy rights, e-mail us at dbbcollectables.com. California Consumers can also reach out to us using the same email as described more fully in the California Privacy Rights section. To honor your requests, we may require additional information about you to verify your identity and authenticate your request. Our responses to and processing of your requests may differ based on the applicable data protection laws which apply to you and your transactions, and the sensitivity of the data you seek to access. We will make good faith efforts to comply with your requests, but reserve the right to limit requests to what is required by applicable law and to exercise such discretion to limit or reject requests as permitted by applicable law.

Managing Your Privacy Preferences

Account-related choices. You may update your profile information, such as your user name and password, by accessing the profile section of your account. You may also be able to adjust certain communications preferences in your account settings. If you would like us to close your account associated with a particular e-mail address, please send us an e-mail from that e-mail address to dbbcollectables@gmail.com with the words CLOSE MY ACCOUNT in the subject line. We will only honor “close my account” requests associated with a particular e-mail address if we locate an account in our systems associated with that e-mail address.

Marketing Communications Preferences

 You can stop receiving promotional e-mail communications from us by using the “unsubscribe” mechanism provided in the e-mail message or by sending an e-mail to db with the words UNSUBSCRIBE FROM E-MAIL in the subject line. If you are a US resident and have signed up for our marketing text message program, you can opt out by replying “STOP” to the last marketing text message you received from us. We make every effort to promptly process all unsubscribe requests; however, this may take a few days. If you unsubscribe from receiving promotional e-mails or text messages, we may still send you transactional e-mails or text messages about your account or any services you have requested or receive from us (e.g., account verification, transactional communications, changes/updates to features of the Services, technical and security notices, responses to your communications, purchase-related communications if you made a purchase, etc.).

Managing Cookies 

You may set your e-mail options to prevent the automatic downloading of images that may contain Cookies that would allow us to know whether you have accessed our e-mails and performed certain functions with it. To learn more about Cookies and how to manage them generally, you can visit http://www.aboutcookies.org or http://www.allaboutcookies.org/, but we do not guaranty the accuracy of that third party information. If you prefer not to accept traditional Cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a Cookie, which lets you choose whether or not to accept it; (ii) disable existing Cookies; or (iii) set your browser to automatically reject Cookies. Please check your browser and browser settings to determine where traditional Cookies are stored and whether and how they may be deleted. The “help” portion of the toolbar on most browsers will tell you more. To find out how to manage traditional Cookies on popular browsers, go to Google Chrome; Microsoft Edge; Mozilla Firefox; Microsoft Internet Explorer; Opera and Apple Safari. To find information relating to other browsers, visit the browser developer's website. Deleting Cookies in the manner described above does not delete Local Storage Objects (LSOs) such as Flash objects and HTML5. You can learn more about Adobe Flash objects—including how to manage privacy and storage settings for Flash cookies—here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#124401

Depending on your mobile device and operating system, you may not be able to delete or block all Cookies.

Managing Your Advertising Preferences and Choices

You can opt-out of receiving behavioral advertisements from certain vendors that are members of specific self-regulatory associations, as described below.

If you are a US based user of our Site, you may opt out of many third party ad networks through the use of various trade association websites. For example, you may go to the Digital Advertising Alliance (DAA) Consumer Choice Page for information about opting out of interest-based advertising and signaling your choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (NAI) Consumer Opt-Out Page for information about opting out of interest-based advertising and your choices regarding having your information used by NAI members. Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page Page will opt you out from those companies' delivery of interest-based content or ads to you, but it does not mean that you will no longer receive advertising, even advertising that appears relevant to you. For example, you may still receive contextually-based ads that are based on the particular website that you are visiting at that particular time. Also, if your browsers are configured to reject Cookies when you attempt to exercise your right to opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA's website at www.aboutads.info or the NAI's website at www.networkadvertising.org.

If you are a Canada-based user of our Site, you may also opt out of interest-based advertising from companies registered with the Digital Advertising Alliance of Canada (Canadian DAA). As with the US program, please be aware that you will continue receiving ads, but that advertising will be delivered based on other factors not including your particular interests as demonstrated by your visits to sites across time. Additional information is available on the Canadian DAA’s website at https://youradchoices.ca.

If you opt out of interest-based advertising, your opt-out will be specific to the web browser, app, or device from which you accessed the opt-out. If you use multiple devices or web browsers, you will need to opt out on each browser or device that you use.

We are not responsible for the effectiveness of, or compliance with, third-party opt-out options or programs, or the accuracy of their statements.

Managing Google

To prevent your personal information or other data from being used by Google Analytics, you can install Google’s opt-out browser add-on. You can also access your Google Ads settings to control what data Google uses to show ads to you. Google offers other choices in the settings and privacy control portions of its service. We are not responsible to the accuracy of Google’s statements of the effectiveness of its choice controls.